QUALITY ASSURANCE
- Home
- QUALITY ASSURANCE
QUALITY ASSURANCE
Do you offer guarantee for the products?
YES, WE OFFER ONE-YEAR GUARANTEE FOR THE GOODS.
How to deal with the quality problem?
A. OUR FACTORY MUST FULLY UNDERSTAND THE QUALITY CONCERNS FROM CUSTOMERS AND IMPLEMENT PRODUCT & PROCESS QUALITY REQUIREMENTS.
B. OUR QUALITY PROFESSIONALS WHO PERFORM PATROL INSPECTION IN OUR FACTORIES.
WE PERFORM FINAL INSPECTORS BEFORE THE GOODS ARE PACKED.
C.WE HAVE 3RD PARTY INSPECTORS WHO PERFORM FINAL AUDIT CHECKS ON THE PACKED GOODS PRIOR TO DISPATCH FROM CHINA.
How is the warranty of the products quality control?
WE HOLD THE TIGHTENED QUALITY CONTROLLING FROM VERY BEGINNING TO THE END AND AIM AT 100% ERROR FREE.
How to ensure the quality?
WE PRODUCE AS PER THE CONFIRMED TECHNOLOGY OR DRAWINGS FOR EACH ORDER FOR OUR CUSTOMERS. AND OUR FACTORY HAS A STRICT QUALITY CONTROL SYSTEM. WE INSPECT GOODS DURING PRODUCTION ACCORDING TO A CERTAIN FREQUENCY AND WE ALSO PERFORM THE FINAL INSPECTION BEFORE THE GOODS ARE PACKED.
Can I ask for compensation if defective sofa found?
WE PROMISE REPLACE IF DISCREPANCY AS LONG AS YOU SEND PHOTOS. OUR QUALITY CONTROL STAFF INSPECTS ALL SOFA BED DURING THE MANUFACTURING PROCESS TO ENSURE THEY PASS OUR QUALITY STANDARDS. ANY FAULTY PRODUCT RESULTING FROM PROBLEMS DURING THE PRODUCTION PROCESS WILL BE REPLACED. IN THE EVENT YOU RECEIVE ANY ITEM FROM US WHICH IS FAULTY, INCORRECT OR DAMAGED, PLEASE CONTACT US AND SEND US YOUR PICTURES AS SOON AS POSSIBLE. WE WILL ENDEAVOR TO UNDERSTAND THE CAUSE AND OFFER A SOLUTION.
AS THE BIGGEST PRODUCTION BASE OF UPHOLSTERED FURNITURE IN ANHUI PROVINCE, SAILING FACTORY COVERS 120,000 SQUARE METERS, WHERE YOU WILL SEE 7 PRODUCTION LINES & ADVANCED EQUIPMENT. THERE ARE 264 STAFF IN SAILING, 20% OF THEM ARE GRADUATES, 40% WORKERS HAVE WORKED HERE FOR MORE THAN 10 YEARS’ EXPERIENCE.
R&D:WE HAVE SPECIALIZED R&D DEPARTMENT AND WORKSHOP, THEY WILL OFFER YOU SAMPLE BEFORE BULK PRODUCTION IN YOUR EVERY ORDER.
SALES: WE HAVE AN EXPERIENCED SALES TEAM, MOST OF THEM HAVE DONE THIS BUSINESS FOR 3 YEARS. THEY CAN SHARE WITH YOU SOME IDEAS ON MARKET DEVELOPMENT. OF COURSE YOU CAN ALSO TALK ABOUT DAILY NEWS WITH THEM.
QC: WE HAVE QC DEPARTMENT; THEY WILL NOT LET ANY UNQUALIFIED PRODUCT TO BE PACKED AND DELIVERED OUT OF FACTORY.